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VIVOTEK  |  SKU: SD9384-EHL

VIVOTEK S Series 5MP PTZ Camera - SD9384-EHL

$3,247.00 $3,905.00

Experienced Security Specialists

Our company is backed by an experienced team who are dedicated to providing you with top-notch expertise and guidance.

FREE Fast Shipping

FREE SHIPPING over $200! Everyday Australia Wide.

We use the fastest Express Courier shipping available.

A flat rate of $20 applies to orders under $200 in value.

Orders are processed: Monday – Friday from 8am – 5pm.

Shipping Times: Typically 1 - 3 business days or less. We can reach pretty much reach anywhere in Australia in less than 5 Business Days. 

(Public Holidays Excluded)

Please Note: As we use courier shipping, we cannot ship to PO Boxes. 

Order Confirmation: After placing an order, you will receive an order confirmation by email. This means we’ve received your order in our system and will now process it for dispatch. If your item is back-ordered or otherwise unavailable, we will inform you by email and if there is no response we will attempt to contact you be phone as soon as possible. We value your time so we endeavour to be prompt. If your item(s) are available for immediate shipment (within 2 days), we will process the charges and submit the order for shipment.

Tracking Numbers will be sent to your email once your order has shipped. Our order are picked up by couriers around 4pm - 4.30pm every afternoon.

In some cases, we may need to contact you before your order can be shipped. To ensure there is no delay, please respond to any email/phone call from our Customer Service team.

We proudly use the following Shipping Companies. Star Track, Couriers Please and Direct Freight Express.

14-day Money Back Guarantee

We stand behind the quality and effectiveness of our security cameras. If for any reason you're not completely satisfied with your purchase, we offer a hassle-free 14-day money back guarantee. Your satisfaction is our priority, and we want you to feel confident in your decision to choose us.

Click here to learn more: Spy Monkey Returns

Above and Beyond Service

Our commitment to exceptional customer service goes beyond simply selling security cameras. Our knowledgeable and friendly team are ready to assist you throughout your entire experience.

As an authorised dealer, we offer genuine security cameras. Our Australian stock ensures authenticity and reliability, backed by manufacturer warranties. Trust us for quality and peace of mind.

Description

SD9384-EHL is VIVOTEK's latest professional IR speed dome camera (PTZ) with 5MP resolution, excellent for video surveillance in wide coverage areas such as airports, city surveillance, and manufacturing facilities. SD9384-EHL is equipped with 200M IR illuminators and a 30x optical zoom to gain more details in any scene. The smart IR technology allows broad coverage FOV and highly uniform IR intensity while at the same time avoiding hotspots.

Video surveillance in big areas has the potential for many incidents, SD9384-EHL's built-in Smart Tracking Advanced (our latest AI technology for Smart VCA) allows user to identify the risk and track the suspected person automatically in real time.

SD9384-EHL's camera body is protected with IP66, IK10 and NEMA 4X certifications against rain, dust, and corrosion. It also supports a wide operating temperature from -40℃ to 60℃ (-40°F to 140°F) for operation in extreme weather conditions.

Key Features

  • 30 fps @ 2560x1920
  • 30x Optical Zoom, Auto Focus
  • 360° Continuous Pan, -20° to 90° (auto flip) Tilt
  • 200M IR with Smart IR
  • Weather-proof IP66-rated, Vandal-proof IK10 and NEMA 4X-rated Housing
  • -40°C ~ 60°C Wide Temperature Range for Extreme Weather Conditions
  • EIS (Electronic Image Stabilization) for Image Stability
  • Trend Micro IoT Security
  • Smart Tracking Advanced for Moving People with People-based Deep Learning Technology

Datasheet

VIVOTEK S Series 5MP PTZ Camera- SD9384-EHL Datasheet
VIVOTEK S Series 5MP PTZ Camera- SD9384-EHL - QIG

Highlight Features 

Smart Tracking Advanced

 

Smart Tracking Advanced is designed to enhance the performance of tracking objects via PTZ cameras. Smart Tracking Advanced covers four types of Video Content Analyses – intrusion detection, line crossing detection, loitering detection and face detection. Through user-defined rules, a person demonstrating suspicious behavior would trigger preset alarms. Automatic tracking of the person of interest, optimizing the recording video quality, and notifying security personnel all activate simultaneously.

Camera Link

 Camera Link is a feature that enables VIVOTEK PTZ cameras to automatically zoom onto pre-set locations and start tracking an object when the alarm is triggered by the “spotter” camera within the same surveillance system. Camera Link’s connection between cameras does not require a VMS system. Therefore lag time is minimized and operation efficiency is enhanced. It is also great for situations where cameras are installed far away from the VMS workstation.

Lightning-fast search speed

Deep Search fully utilizes the data captured by Vision Object Analytics to bring precise and immediate search result. Experience the power of Deep Search in VIVOTEK's network video recording, VAST Security Station, and VORTEX VSaaS..

Tech Specs

System Information

CPU

Multimedia SoC (System on Chip)

Flash

8 GB

Ram

2 GB

Camera Features

Image Sensor

1/2.8" Progressive CMOS

Max. Resolution

2560x1920 (5MP)

Lens Type

30x Optical Zoom, Auto Focus

Focal Length

f = 4.94 ~ 148.24 mm

Aperture

F1.3 ~ F4.6

Iris Type

DC-iris

Field of View

54.1° ~ 1.9° (Horizontal)
41.2° ~ 1.4° (Vertical)
65.7° ~2.4° (Diagonal)

Shutter Time

1 sec. to 1/100,000 sec.

WDR Technology

WDR Pro

Day/Night

Yes

Removable IR-cut Filter

Yes

IR Illuminators

Built-in IR Illuminators up to 200 meters with Smart IR, IR LED*8

Minimum Illumination

0.03 lux @ F1.3 (Color)
0.005 lux @ F1.3 (B/W)
0 lux with IR illumination on

Pan Speed

Preset speed: 450°/s

Pan Range 360° endless

Pan/Tilt/Zoom Functionalities

32x digital zoom (4x on IE plug-in, 8x built in)
Auto Pan mode
Auto Patrol mode
Mechanical Auto flip

Storage

Seamless Recording to MicroSD/SDHC/SDXC card and recording to network-attached storage (NAS)

Built-in Installation Aids

Remote focus, remote zoom

Video

Video Compression

H.265, H.264, MJPEG

Maximum Frame Rate

30 fps @ 2560x1920
30 fps @ 2560x1440
60 fps @ 1920x1080

Maximum Streams

3 video streams (Up to 8 configurable profiles)

S/N Ratio

74 dB

Dynamic Range

120 dB

Video Streaming

Adjustable resolution, quality and constant bitrate control, Smart Stream III

Audio

Audio Capability

Two-way audio (Full duplex)

Audio Compression

G.711, G.726

Audio Interface

External line input
External line output

Effective Range 5 meters

Network

Users

Live viewing for up to 10 clients

Security

Access list, Digest authentication, HTTPS , IEEE 802.1x, password protection, Secure boot, Signed firmware, Trend Micro IoT Security (brute force attack event, cyberattack event, quarantine event), User access log, User account management

Protocols

802.1X, ARP, Bonjour, CIFS/SMB, DDNS, DHCP, DNS, FTP/SFTP, HTTP, HTTPS, ICMP, IGMPv3, IPv4, IPv6, NTCIP, NTP, PPPoE, QoS (CoS/DSCP), RTSP/RTP/RTCP, SMTP, SNMP, SSL, TCP/IP, TLS 1.2, UDP, UPnP

Interface

Capable of connecting 10 Base-T/100 Base-TX/1000 Base TX(RJ-45) Ethernet cable
*It is highly recommended to use standard CAT5e & CAT6 cables which are compliant with the 3P/ETL standard.

AI Analytics

Compute Capability

SoC with built-in hardware deep learning accelerator

Vision Object Analytics

Object Detection: People, Vehicle (4-wheeled, 2-wheeled); Attribute Extraction: People (gender, clothing color, bag, hat), Vehicle (bike, bus, car, motorcycle, truck, color); Re-Search Extraction; Path Extraction

Application available with license

Deep Learning VCA (Smart Motion Detection, Smart Tracking Advanced)
Smart Tracking Advanced (Intrusion detection, Loitering detection, Line crossing detection, Face detection, Unattended object detection, Missing object detection)

Solution Integration

Video Motion Detection

Motion Detection (Five-window video motion detection)

Alarm and Event

Event Trigger

Audio detection, camera tampering detection, cybersecurity events (brute force attack event, cyberattack event, quarantine event), digital input, manual trigger, motion detection, periodical trigger, recording notification, SD card life expectancy, smart tracking advanced trigger, system boot, preset reached

Event Action

Event notification via audio clip, camera link, digital output, email, HTTP, FTP, NAS server, SD card
File upload via email, HTTP, FTP, NAS server, SD card; trigger track, trigger patrol, move to preset

General

Connectors

RJ-45 cable connector for 10/100 Mbps PoE network connection
Audio line input
Audio line output
DC 48V power input
AC 24V power input
Digital input*2
Digital output*1
RS-485*1

LED Indicator

System power and status indicator

Power Input AC 24V, DC 48V, IEEE 802.3 bt Class 6 PoE
(Simultaneous Power Redundancy Supported)
 Power Consumption

PoE:
Max. 51W/26W (IR on/off)
DC 48V:
Max. 51W/26W (IR on/off)
AC 24V:
Max. 51W/26W (IR on/off)

Dimensions 256 x 336 mm
Weight 7.1 kg
Certifications EMC: CE (EN 55032 Class A, EN55035, EN50121-4), UKCA (BS EN 55032: 2015 +A11: 2020, BS EN 55035: 2017), FCC (FCC Part 15 Subpart B Class A), IC (ICES-003:2020 Issue7, Class A), RCM (AS/NZS CISPR 32 Class A), VCCI (VCCI-CISPR 32 Class A); Safety: UKCA (BS EN 62368-1:2014+A11:2017), UL (UL 62368-1), CB (IEC/EN 62368-1, IEC/EN 60950-22, IEC/EN 62471); Environment: IK10 (IEC 62262), IP66 (IEC 60529), NEMA (NEMA 250 Type 4X); IA: BIS (IS 13252), BSMI
Operating Temperature Starting Temperature:
-40°C ~ 55°C (-40°F ~ 131°F)
Working Temperature:
-40°C ~ 60°C (-40°F ~ 140°F) (IR on)
Humidity 98% RH (non-condensing)

System Requirements

 Operating System  Microsoft Windows 10/8/7
Mac 10.12 (Chrome only)
Web Browser Chrome 58.0 or above
Internet Explorer 10/11
Other Players  VLC: 1.1.11 or above

Included Accessories

 Packing Contents Wall mount bracket, Screw pack, Screws and anchors, T10 and T25 L-wrench, Waterproof round cap, Quick installation guide, Terminal blocks (for DI/DO audio, AC/DC/GND wires, RS485), Ground wire.
 Optional Accessories  Please refer to Accessory Selection Guide

Video

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

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