Description
Get a second rechargeable battery pack for your Video Doorbell 2, Video Doorbell 3, Video Doorbell 3 Plus, Video Doorbell 4, Spotlight Cam Battery, Spotlight Cam Solar, Stick Up Cam Battery (all generations), Stick Up Cam Solar (all generations) or Door View Cam so you'll always have backup power.
Tech Specs
Ring Accessories: Quick Release Battery Pack
Size and Colour |
|
Dimensions |
7 cm x 4.5 cm x 2.2 cm |
Available Colours |
Grey |
Power |
|
Power Connector |
Micro USB |
Type |
Lithium Ion Battery |
Installation |
|
Supported Devices |
Ring Video Doorbell 2 Ring Video Doorbell 3 Ring Video Doorbell 3 Plus Ring Video Doorbell 4 Spotlight Cam Battery Spotlight Cam Solar Stick Up Cam Solar (all generations) Stick Up Cam Battery (all generations) Door View Cam
|
Operating Conditions |
-20.5°C to 48.5°C, Weather-resistant |
General |
|
Warranty |
1-year limited warranty |
1-Year Warranty
One-Year Limited Warranty for Ring Devices
If you purchased your Ring devices and accessories (the “Device”) from our store SpyMonkey, the Warranty for the Device is provided by Ring LLC, 12515 Cerise Avenue, Hawthorne, CA 90250, United States (“Ring”). The provider of this warranty is sometimes referred to herein as "we".
This limited warranty applies only to hardware components of the Device that are not subject to accident, misuse, neglect, fire or damage from other external causes, alteration, or repair.
The warranty does not cover damage to the product resulting from incorrect installation or negligence, damage caused by a natural disaster, or theft. SpyMonkey will facilitate any warranty claims on the customers' behalf with the manufacturer. If you think you have a faulty product, please contact our support team and we will gladly help you troubleshoot and determine that the product is indeed faulty. We aim to do so in a manner that is as fast and efficient as possible.
Once determined faulty you will need to return the product to us first so that we can pass it on to the manufacturer. We don’t wait for the manufacturer to send us a replacement, if your item is determined to be faulty we will have it replaced as soon as possible from new stock. Please note, we do not cover inbound shipping to us however if a replacement is to be sent we will cover outbound shipping to the customer.
We may need the serial number of the product and your order number. Please don’t ship us anything until you have had confirmation from one of our team and they have given you a return address.
You can contact us by email at support@SpyMonkey.com.au or phone on 1300 049 519.