FREE SHIPPING Over $200 & 30-Day Returns!

Shipping & Returns

FREE SHIPPING over $200! Everyday Australia Wide.

Standard Shipping is a $25 flat rate for orders under $200.

Orders are processed: Monday – Friday from 8am – 5pm 

Shipping Times: Typically 2 or 3 Business days. We can reach pretty much reach anywhere in Australia in less than 5 Business Days. 

(Public Holidays Excluded)

Order Confirmation: After placing an order, you will receive an order confirmation by e-mail. This means we’ve received your order in our system and have pre-authorised your credit card for the purchase. If your item is back-ordered or otherwise unavailable, we will void the pre-authorisation charge and contact you to inform you by e-mail.  If your item(s) are available for immediate shipment (within 3 business days), we will process the charges and submit the order for shipment.

Tracking Numbers will be sent to your email once your order has shipped.

In some cases, we may need to contact you before your order can be shipped. To ensure there is no delay, please respond to any email/phone call from our Customer Service team.

We proudly use the following Shipping Methods.

RETURNS

You can return any FULL PRICED item/s within 30 days of the purchase date. Please email/phone us first so we can advise on the best shipping method, and so we know to expect your parcel. 

You can ship the item/s for return back to us: Spy Monkey Surveillance, 14 Jersey Street, Kempsey, NSW 2440. 

For more information, refer to our full policy here: 30-Day Returns Policy.